Everything you need to know about 789pub — from signing up and making deposits to understanding bonuses and staying safe. Can't find your answer? Our support team is available 24/7.
How to create your 789pub account, complete KYC verification, reset your password, and manage your profile settings.
Accepted payment methods, minimum and maximum transaction amounts, processing times, and how to resolve payment issues.
How to play slots, bingo, live casino games, and featured titles like Ganesh Gold and Jackpot Bingo on the 789pub platform.
Welcome bonuses, reload offers, free spins, wagering requirements, and how to claim and use 789pub promotional rewards.
Self-exclusion, deposit limits, cooling-off periods, and 789pub's tools to help you stay in control of your gaming activity.
How to contact 789pub support, account security best practices, two-factor authentication, and reporting suspicious activity.
Creating a 789pub account is quick and straightforward. Click the 789pub Login link in the navigation menu and select the registration option. You'll need to provide your mobile number or email address, create a secure password, and agree to the Terms & Conditions. Once your account is created, you'll need to complete identity verification (KYC) before you can make your first deposit.
KYC stands for Know Your Customer — it's a mandatory identity verification process required by PAGCOR regulations and Philippine anti-money laundering laws. 789pub requires all players to complete KYC before they can deposit or withdraw funds. The process involves submitting a valid Philippine government-issued ID and a selfie for facial verification. This protects you and ensures that only verified adults aged 21 and above can play on the platform.
789pub accepts the following Philippine government-issued IDs for KYC verification:
Make sure your ID is valid, not expired, and that the photo and details are clearly visible. Blurry or cropped images will be rejected and you'll need to resubmit.
In most cases, 789pub completes KYC verification within 24 to 48 hours of receiving your documents. During peak periods, it may take up to 72 hours. You'll receive a notification via email or SMS once your verification is complete. If your documents are rejected, you'll be informed of the reason and given the opportunity to resubmit.
Go to the 789pub Login page and click the "Forgot Password" link. Enter the mobile number or email address associated with your account. You'll receive a one-time password (OTP) or reset link. Follow the instructions to set a new password. If you don't receive the OTP within a few minutes, check your spam folder or contact our 24/7 live chat support.
No. Each player is permitted to hold only one 789pub account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any balances. If you believe a duplicate account has been created in your name, contact our support team immediately.
Some account details — such as your mobile number and email address — can be updated directly from your account settings dashboard. However, changes to your registered name or date of birth require additional verification and must be requested through our support team. This is to prevent fraudulent account modifications and ensure compliance with KYC requirements.
789pub accepts the following payment methods for deposits in Philippine Peso (₱):
All transactions are processed in Philippine Peso. Please note that credit card deposits are not accepted in accordance with Philippine regulations.
The minimum deposit amount at 789pub is ₱100. This applies across all accepted payment methods. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification checks in accordance with PAGCOR and AMLA requirements.
Deposits via GCash and PayMaya (Maya) are typically credited to your 789pub account instantly or within a few minutes. Bank transfers may take between 15 minutes and 2 hours depending on your bank and the time of day. If your deposit has not appeared after 2 hours, please contact our support team with your transaction reference number.
First, check your payment app or bank statement to confirm the transaction was completed successfully. If the funds were deducted but have not appeared in your 789pub account after the expected processing time, contact our 24/7 live chat support and provide:
Our team will investigate and resolve the issue as quickly as possible.
To withdraw your winnings, log in to your 789pub account and navigate to Wallet → Withdraw. Select your preferred withdrawal method, enter the amount you wish to withdraw, and confirm the transaction. Withdrawals can only be processed to a payment method that has been verified and linked to your account. Make sure your KYC verification is complete before requesting a withdrawal.
The minimum withdrawal amount at 789pub is ₱200. Withdrawal requests below this amount will not be processed. There is no maximum withdrawal limit for standard accounts, though large withdrawals may be subject to additional verification in accordance with AMLA requirements.
789pub processes withdrawal requests within 1 to 3 business days. Once processed by 789pub, the time for funds to appear in your account depends on your payment provider:
Withdrawals submitted on weekends or Philippine public holidays may experience slight delays.
Common reasons for withdrawal declines include:
If your withdrawal was declined, you'll receive a notification explaining the reason. Contact our support team if you need further clarification.
789pub offers a wide variety of online casino games for Filipino players, including:
The full game library is available at 789pub Casino. New titles are added regularly, so check back often for the latest releases.
Ganesh Gold is one of 789pub's featured slot games, inspired by the Hindu deity Ganesha and themed around fortune and prosperity. It features multiple paylines, bonus rounds, and free spin mechanics. To play, simply log in to your 789pub account, navigate to the Slots section, and select Ganesh Gold. You can adjust your bet size before spinning. Full game rules and paytable information are available within the game interface.
Jackpot Bingo is 789pub's premium bingo game featuring a progressive jackpot prize pool. Players purchase bingo cards and compete to complete patterns on their cards as numbers are drawn. The jackpot is won by completing a full house within a specified number of calls. Ticket prices, jackpot amounts, and game schedules are displayed in the Jackpot Bingo lobby. It's a great option for Filipino players who enjoy community-style gaming with big prize potential.
Yes. All games on the 789pub platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our RNG systems are regularly audited by independent testing laboratories. Live casino games are streamed in real time from professional studios with real dealers, providing full transparency. 789pub operates under PAGCOR's regulatory framework, which mandates fair gaming standards for all licensed operators.
Yes. The 789pub platform is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS devices — no app download required. The mobile interface is responsive and designed for smooth gameplay on smaller screens. For the best experience, use a stable internet connection, whether on WiFi or mobile data.
RTP (Return to Player) is a percentage that indicates how much of the total wagered amount a slot game pays back to players over time. For example, a slot with 96% RTP returns ₱96 for every ₱100 wagered on average over a large number of spins. RTP figures for individual games are available within each game's information panel on the 789pub platform. Keep in mind that RTP is calculated over millions of spins and does not guarantee results in any individual session.
789pub offers a welcome bonus for new players upon completing registration and making their first deposit. The specific bonus amount and terms are displayed on the promotions page at the time of your registration. Welcome bonuses are subject to wagering requirements — meaning you must wager the bonus amount a specified number of times before you can withdraw bonus-derived winnings. Always read the full bonus terms before claiming any offer.
Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before the resulting winnings can be withdrawn. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you must place a total of ₱10,000 in wagers before you can withdraw. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute less. Check the specific bonus terms for full details.
Most 789pub bonuses are claimed automatically when you meet the qualifying conditions — such as making a minimum deposit of a specified amount. Some bonuses may require you to enter a promo code during the deposit process. Check the specific promotion's terms for the exact claim method. Once claimed, your bonus balance will appear in your account wallet alongside your real money balance.
No. Bonus balances cannot be withdrawn directly. You must first meet the wagering requirements associated with the bonus before any winnings derived from the bonus become withdrawable. Your real money balance and bonus balance are tracked separately in your 789pub wallet. Real money winnings from non-bonus play are always withdrawable without wagering requirements.
Yes. All 789pub bonuses have an expiry period, which is specified in the individual bonus terms. If you do not meet the wagering requirements within the expiry period, the bonus and any associated winnings will be forfeited. Expiry periods vary by promotion — typically ranging from 7 to 30 days. Make sure to check the expiry date when you claim a bonus so you can plan your play accordingly.
789pub provides a comprehensive set of responsible gaming tools available from your account settings dashboard:
For full details, visit our Responsible Gaming page.
To activate self-exclusion, log in to your 789pub account and go to Account Settings → Responsible Gaming → Self-Exclusion. Select your preferred exclusion period (6 months, 1 year, 2 years, or permanent) and confirm. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. During self-exclusion, you will not be able to log in, deposit, or place wagers. 789pub will also stop sending you promotional communications.
The minimum age to play at 789pub is 21 years old, in accordance with Philippine law and PAGCOR regulations. All players must complete identity verification (KYC) to confirm they meet the age requirement before they can deposit or play. Underage gambling is strictly prohibited and any account found to be held by a person under 21 will be immediately closed.
Gambling is addictive. Know when to stop.
If you feel that gambling is negatively affecting your life, please take action immediately. Here's what you can do:
You are not alone. Seeking help is the right move. Visit our Responsible Gaming page for more information and resources.
Gambling is addictive. Know when to stop.
789pub uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never sold to third parties. 789pub complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173). For full details on how we collect, use, and protect your data, please read our Privacy Policy.
To enable 2FA on your 789pub account, go to Account Settings → Security → Two-Factor Authentication. You can set up 2FA via SMS OTP to your registered mobile number. Once enabled, you'll be required to enter a one-time code sent to your phone each time you log in. We strongly recommend enabling 2FA to add an extra layer of protection to your account.
If you suspect unauthorized access to your 789pub account, take these steps immediately:
Our security team will investigate and take appropriate action. Never share your password or OTP codes with anyone — 789pub staff will never ask for your password.
789pub's customer support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email at [email protected] — please note this is a plain text address and is not a clickable link. For the fastest response, we recommend using the live chat feature directly from your account dashboard. Our support team is fluent in both English and Filipino.
Yes. 789pub operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation), which is the government body responsible for licensing and regulating online gaming in the Philippines. Playing on a PAGCOR-regulated platform like 789pub means you are protected by Philippine gaming laws, including fair game standards, player fund protection, and responsible gaming requirements. Always ensure you are accessing the official 789pub website to avoid phishing sites.
Now that you've got the answers, it's time to experience 789pub for yourself. Slots, bingo, live casino, and more — all in Philippine Peso, all on your schedule. Register today and claim your welcome bonus.
21+ only · PAGCOR regulated · KYC required · Gambling is addictive. Know when to stop.