Privacy Policy

01 Introduction

789pub is committed to protecting the privacy and personal data of all players who use our online gaming platform. We understand that trust is the foundation of any good relationship — and that's especially true when it comes to how we handle your information.

This Policy applies to all personal data collected through the 789pub website, mobile platform, customer support channels, and any other touchpoints where you interact with 789pub. It covers data collected from players located in the Philippines and is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements.

We encourage you to read this Policy carefully alongside our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference into this document.

02 Data We Collect

789pub collects personal data that is necessary to provide our gaming services, comply with legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

We collect only the minimum personal data necessary for the stated purposes. We do not collect sensitive personal data such as biometric data, health information, or political opinions unless specifically required for identity verification purposes and with your explicit consent.

03 How We Collect Data

789pub collects personal data through the following channels:

• Direct Registration: When you create a 789pub account, you provide your name, mobile number, email address, date of birth, and other required registration details.
• Identity Verification: When you submit government-issued identification documents and supporting materials during the KYC verification process.
• Deposits and Withdrawals: When you conduct financial transactions on the platform, we collect payment-related information necessary to process those transactions.
• Platform Usage: As you navigate and use the 789pub platform, we automatically collect technical data such as your IP address, device identifiers, browser type, and session activity through cookies and similar tracking technologies.
• Customer Support: When you contact our support team via live chat or email, we collect the content of your communications and any information you provide to resolve your query.
• Promotions and Surveys: If you participate in 789pub promotions, competitions, or feedback surveys, we collect the information you submit in connection with those activities.

04 How We Use Your Data

789pub uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 789pub player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to our gaming platform, process deposits and withdrawals, and deliver the features and functionality of the 789pub service.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Philippine Data Privacy Act, Anti-Money Laundering Act (AMLA) obligations, and other applicable laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming behavior, identify signs of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and session limits.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Communications: To send you account-related notifications, transaction confirmations, security alerts, and — where you have opted in — promotional communications about 789pub offers and updates.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the 789pub platform.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with the 789pub platform or your account.

789pub will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 789pub processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the 789pub gaming service as described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR directives, AMLA reporting obligations, and tax requirements.
• Legitimate Interests: Processing is necessary for 789pub's legitimate interests, including fraud prevention, platform security, and improving our services, provided those interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending promotional communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

06 Data Sharing & Disclosure

789pub does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya (Maya), and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) receive the financial data necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers who assist 789pub in verifying player identities and documents in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and platform technology vendors who process data on 789pub's behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who require access to data in the course of providing professional services to 789pub.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 789pub's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

07 Data Retention

789pub retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with 789pub, plus a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for the duration of your account plus five (5) years following closure.
• Support Communications: Customer support records are retained for up to three (3) years from the date of the interaction.
• Technical Logs: Server logs and technical data are retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 789pub's data disposal procedures. Where data is anonymized, it may be retained indefinitely for analytical purposes as it can no longer be linked to an identifiable individual.

08 Data Security

789pub implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 789pub platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored on 789pub's servers is encrypted using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 789pub personnel and service providers on a strict need-to-know basis, enforced through role-based access controls.
• Two-Factor Authentication: 789pub supports and encourages the use of two-factor authentication (2FA) for player accounts to reduce the risk of unauthorized access.
• Regular Security Audits: 789pub conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the platform.
• Incident Response: 789pub maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with applicable legal requirements.

While 789pub takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your 789pub account credentials and for notifying us immediately if you suspect unauthorized access to your account.

09 Cookies & Tracking Technologies

789pub uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the 789pub platform, including maintaining your login session and enabling core security features. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymized data about how players use the 789pub platform, helping us identify areas for improvement and optimize the user experience.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 789pub platform. For more information on managing cookies, refer to your browser's help documentation.

10 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 789pub:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 789pub holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by 789pub.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 789pub's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact the 789pub Data Privacy Officer using the contact details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days, or within such extended period as permitted by applicable law.

11 Children & Minors

If 789pub discovers or has reason to believe that a registered player is under 21 years of age, we will immediately suspend the account, conduct an investigation, and take appropriate action including account closure and forfeiture of any balance in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an account with 789pub or provided personal data to us without your consent, please contact our support team immediately at the details provided in Section 14. We will investigate and take prompt action to remove the minor's data and close the account.

12 Cross-Border Data Transfers

789pub primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or technology partners operating in other jurisdictions.

Where such cross-border transfers occur, 789pub ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to maintain data protection standards equivalent to those required under Philippine law. 789pub will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.

13 Policy Amendments

789pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, 789pub will notify registered players via the email address or mobile number on file prior to the changes taking effect. Your continued use of the 789pub platform following notification of any amendment constitutes your acknowledgment of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 789pub protects your personal data. If you have any concerns about an amendment, please contact our Data Privacy Officer before continuing to use the platform.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 789pub, please contact our Data Privacy Officer:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.